Grid Questions
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How would you rate your customer service representative in the following areas?
Select one for each option
Poor
Fair
Neutral
Good
Excellent
Friendliness
Poor
Fair
Neutral
Good
Excellent
Knowledgeable
Poor
Fair
Neutral
Good
Excellent
Quality of service
Poor
Fair
Neutral
Good
Excellent
Clear communication
Poor
Fair
Neutral
Good
Excellent
When accessing areas of our website, which device(s) do you commonly use?
Select all that apply for each option
PC
Tablet
Smartphone
None
News
PC
Tablet
Smartphone
None
Sports
PC
Tablet
Smartphone
None
Games
PC
Tablet
Smartphone
None
